Accessibility of transport in London

London offers various transport options designed for passengers with mobility needs. Here’s how to navigate the city comfortably.

Tube & Rail Access

• Step-free stations: Over 90 Tube and Elizabeth line stations have lifts
• Priority seating: Available on all trains
• Staff assistance: Book 24 hours ahead for boarding help
• Key lines: Jubilee and Elizabeth lines offer best accessibility

Bus Network

• 100% accessible: Low-floor buses with ramps
• Priority spaces: Designated wheelchair areas
• Audio-visual announcements: On all routes

Black Cabs

• Wheelchair-friendly: Entire fleet can accommodate wheelchairs
• No booking needed: Available at ranks or by hail
• Assistance dogs: Always welcome

River Services

• Most piers: Have ramped access
• Thames Clippers: Staff trained in accessibility
• Scenic routes: Great alternative to road transport

Useful Tips

✔ Download TfL’s accessibility map
✔ Use “Please Offer Me a Seat” badges
✔ Check for lift outages before traveling
✔ Consider off-peak travel for more space

Assistance Services

• Taxicard: Discounted travel scheme
• Dial-a-Ride: Free door-to-door service
• Santander Cycles: Some adapted bikes available